After a very very sour shoe experience with Zara, two complaint letters, one to Zara international and one to my local consumer rights group, and zero replies from either party, I am adamant that in Malaysia, or anywhere else in the world for that matter, that you, as the consumer, have no rights.
Well, not as long as you continue to patronize these corporate pirates of course, and perpetuate their poor quality of customer service and shoddy workmanship. The only way the individual can really win this, is through our pocket books.
I am boycotting for LIFE!
TO THE CONSUMER!!!!
ARGHHHH!!!
See Ya'll Later Space-Cowboyz...
Tuesday, February 26, 2008
Power of the Pocket Book
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2 comments:
hahahha i can see you are extremely frustrated but do not agree with consensious that consumers do not have rights because in a lot of countries, customer service is valued as number one especially in the states and europe, probably malaysia is ruled under such governing act, henceforth the 'cant be bothered' attitude as you mention that they know that people will always patronise the label. But one thing i do agree is that the service of zara sucks everywhere in the world. It is the spanish who rules zara and thus explains why the cultural attitude.you may not agree to disagree but.. sigh.
yeah,I was extremely!
but I realized I can't let it bother me, after all it already cost me 400 bucks for a defective shoe, I should not pay even more for emotional distress.
I'm just boycotting that store forever!
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